Ms. Mah Lai Heng is an accomplished professional offering 22 years of experience in providing the Operational and Clinical Management in KPJ Healthcare Berhad, a major private Malaysian healthcare system. Her areas of expertise has covered Hospital Management, Hospital Licensing, Clinical & Quality Management, Patient Care and Health Education, etc.
Ms. Mah started her career as a Registered Nurse, serving for Psychiatric Wards, Surgical Wards, Medical Wards, Cardiac Coronary Care and Intensive Care Units from 1983 to 1995. Later, she developed into Nurse Manager, Corporate Executive, Hospital CEO, etc. Before she joined UFH, her latest position was the General Manager and Business Operation for Group and Executive Director of KPJ Hospitals Sabah & Sarawak, with the key responsibilities for facilitating and signing off for all KPJ Hospital application of documentation to Ministry of Health, developing and implementing strategies aiming to promote the organization’s vision & mission, creating complete business plans for the attainment of goals and objectives set by the Board of Directors.
Ms. Mah obtained Degree of Bachelor of Nursing Science from University Malaya in 1995, and received Advanced Critical Care Nursing from University of South Australia in Adelaide Australia in 1996. She completed MBA from Henley Management College, University of Reading, UK in 2009.
She has won her high reputation in many professional organizations and she is the member of Malaysian Nurses Association, Malaysian Association of Education in Medical and Health Sciences and Malaysian Society for Quality in Health (MSQH) Surveyor. She is actively involved in achieving the Certification Accreditation (MSQH & JCI) as well.
OUTBOUND THEME TRAVEL & MEDICAL TOURISM 2020